Terms of use





In these terms:

Account means the unique account granted to each Account Holder;

Account Details means the account name and log-in details such as username and password;

Account Holder means the user in whose name the Account is registered;

App means our mobile application;

Confidential Information means information which is marked as confidential, which the Receiving Party has been notified is confidential, or which is by its very nature confidential as judged objectively by a reasonable business person, and includes the Account Details;

Data Protection Laws means all applicable laws and regulations relating to the processing of personal data and privacy, including where applicable the guidance and codes of practice issued by the Information Commissioner in the United Kingdom or any other supervisory authority, and the equivalent of any of the foregoing in any other jurisdiction;

Disclosing Party means the discloser of Confidential Information through our Website or App whether as a Registered User or otherwise;

Force Majeure Event means an act or event preventing our performance of our obligations under these terms which is beyond our reasonable control;

Intellectual Property Rights means patents, trade marks, rights in respect of logos and get up, trade names, designs, domain names, copyright, database rights, semi-conductor topography rights, utility models, other intellectual or industrial property rights and any rights therein, in each case whether registered or unregistered and including applications for registration, and all rights or forms of protection having equivalent or similar effect anywhere in the world including any such rights which may now or in the future subsist;

Nominee means any other user in possession of the Account Details on the terms of clause 4 whose identity has been notified to, and approved by, us;

Objectionable Content includes any comment, opinion or material that may be defamatory, incorrect, false, misleading, malicious, threatening, abusive, harmful, obscene, offensive, slanderous, racist, libellous, annoying, harassing, upsetting or otherwise objectionable;

Privacy Policy means the document found at www.cartotrade.com/privacy setting out the terms on which we process any personal data we collect or receive from you through the use of our Website and App;

Receiving Party means the recipient of Confidential Information through our Website and App whether as a Registered User or otherwise;

Registered User means the Account Holder or any Nominee;

Subscription Fee means the monthly subscription fee as published on the Website or as otherwise notified to you;

Trial Period means the free period of access granted to your Account by us for an agreed period of time starting from the date notified to you by us;

use/using includes accessing, browsing or registering whether as a guest or Registered User;

User Content includes comments, ratings, reviews, "for sale" listings, request listings and messages to other users submitted to the Website and App by any user;

We/us/our means Cartotrade Ltd

Website means www.cartotrade.com.

you/user means the individual user of the Website and App or the entity or organisation that person represents.




These terms (together with documents referred to in it) set out the terms on which you may use our Website and App.


Please read these terms carefully before use and we recommend that you print a copy for your future reference.


By using our Website and App, you accept these terms and those contained in our Privacy Policy, and you agree to comply with them. If you do not agree to these terms, you will not use our Website or App.


We may revise or amend these terms at any time and any changes will be binding on you. Please check this page for any such changes.


We may update or change our Website or App or its content at any time, however we are under no obligation to do so.




The Website is a site operated by Cartotrade Ltd with company number 09062418 and registered office at Amelia House, Crescent Road, Worthing, West Sussex, England, BN11 1QR.


We are registered in England and Wales with company number 09062418 and registered office at Amelia House, Crescent Road, Worthing, West Sussex, England, BN11 1QR.


We operate as Cartotrade.com and our main trading address is at First Floor, Victoria Court, 22 St. Pancras, Chichester, England, PO19 7GD.




Access to our Website and App as a Registered User is conditional upon compliance with these terms and payment of the Subscription Fee.


Applications to become a Registered User of our Website and App will be made either through our Website or over the telephone. We will review your application within a reasonable time and may give you access. We reserve the right to decline to give access and we do not have to give our reasons for doing so.


To be eligible for access to our Website and App, you must:


be carrying on business in the motor or vehicle trade industries in the United Kingdom; and


comply with all of the terms listed in clause 11.1.


If we accept your application for access to our Website we will create an Account and issue you with your Account Details. Your Account Details are unique to you and are issued on the express understanding that they are for Registered Users only.


Once accepted, you will be granted access for the Trial Period and on expiry your nominated bank account will be debited the amount of the Subscription Fee unless you notify us otherwise.


You will be permitted to grant access to your Account to up to four Nominees including the Account Holder and you will be prompted to do so when setting up the Account.


You will treat the Account Details as Confidential Information and you will not share your Account Details with anyone other than the Nominees.


We have the right to disable, suspend or terminate any Account, or to deny access to any Registered User, without refund of the Subscription Fee, if in our reasonable opinion you have failed to comply with any of these terms.


Any suspension will be for the shortest period of time possible and reinstatement of your Account will be granted on satisfactory assurance and evidence to us by you that you have taken sufficient steps to prevent those circumstances recurring.


As an Account Holder, you will:


make all arrangements necessary to ensure secure and safe access to the Website and App;


prevent any unauthorised use of your Account or the unauthorised disclosure of your Account Details;


ensure that all persons who use our Website and App through your Account, whether through your Internet connection or otherwise, are aware of these terms and that they comply with them; and


notify us of any breach of security, unauthorised use or inadvertent disclosure of the Account or Account Details as soon as reasonably practicable after discovery.


Any Registered User may use this Website and App as either a buyer or a seller, or both.




User Content is personal to the Account and the Account Holder is responsible for any User Content submitted through the relevant Account whether by Registered User or through unauthorised access unless we have been notified under clause 4.10.


User Content may only be posted in accordance with the restrictions and directions contained on our Website and App.


When you submit any User Content you will ensure that your submissions are, at all times, honest, relevant and factually accurate. Any opinions you express will be your own and genuinely held.


In relation to our Website and App and your use of it, you will not:


post anything that is deceptive or misleading in any way;


post anything that violates any applicable law or breaches any contractual obligation you may have to any other person;


post anything that either is, or promotes, Objectionable Content;


solicit anyone else's personal or Confidential Information except as may be required to conclude the sale of an item listed on the Website and App;


conspire with others, or use scripts, to push a product or post content to the Website or App;


post anything that infringes anyone else's Intellectual Property Rights;


knowingly introduce viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful;


attempt to gain unauthorised access to our Website or App, its server, or any other computer or database connected to our Website or App; or


do anything contrary to the Computer Misuse Act 1990.


If you discover Objectionable Content from another user, you may inform us by emailing hello@cartotrade.com or by telephoning our offices.


We reserve the right to modify, edit, delete or refuse any User Content prior to or after publication on our Website and App at any time and for any reason whether it amounts to Objectionable Content or otherwise. We have no obligation to moderate any User Content.


We have the right to disclose any user's identity to any third party who is claiming that any User Content posted or uploaded by you to our Website and App violates their Intellectual Property Rights or their right to privacy.




User Content is merely published by us without verification or endorsement. Any correspondence or transactions with other users relating to items listed for sale through the Website or App are between you and that other user.


You acknowledge that any dispute between you and other users arising out of any sale or transaction concluded through our Website or App through no fault of our own is a matter for you and the other user to resolve.




You will not disclose any other user's contact details or User Content to any third party who is not a Registered User.


If you become aware at any point that any other user may not be a Registered User you agree to notify us as soon as possible after discovery.



By posting any User Content on our Website or App you grant us a royalty free, non-exclusive, non-transferable, irrevocable and world-wide licence to use Intellectual Property Rights in that User Content solely to the extent necessary to allow us to operate the Website and App, including displaying your name and logo in product search results or providing a link to pages on your website.




You may link to our home page only, provided you do so in a way that is fair, legal and does not damage our reputation or take advantage of such.


You will not:


establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;


establish a link to our Website or App in any website that is not owned by you; or


frame our Website on any other site.


We reserve the right to withdraw the permission granted under clause 9.1 without notice.


Where our Website or App contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.




By registering an Account with us, we agree to grant to you the Trial Period and thereafter you agree to pay to us the Subscription Fee.


The Subscription Fee is payable by the Account Holder for each Account held.


The Subscription Fee will be taken from you through your nominated bank account on the 1 st day of every calendar month (or the next working day should the 1 st fall on a weekend or bank holiday) in which you are an Account Holder.


All amounts payable by you to us for use of our Website and App will be exclusive of value added tax and you agree to pay to us the Subscription Fee in full and cleared funds, without deduction or set-off.


If you fail to pay any amount due from you to us under these terms, we may charge you interest, accruing daily both before and after judgment, on the overdue amount at the rate of 2% per annum above the Bank of England's base lending rate from time to time.




You represent and warrant that you:


are a body corporate, duly incorporated and validly existing;


are of good standing and not trading wrongfully;


carry on business in the motor or vehicle trade industries and hold all necessary permits, certificates and authorisations required for the activities you perform in doing so; and


are able to pay your debts as they fall due.


We do not guarantee that our Website or App, or any User Content:


will be free from errors or omissions;


will be secure or free from bugs or viruses; or


is accurate, reliable, complete or up-to-date.

You warrant to us that any such User Content in your control complies with the standards required by clause 5 and you will be liable to us, and will indemnify us, for any breach of that warranty.


Payment of the Subscription Fee or subscription of our Website and App does not guarantee any sales in any period.




The domain name www.cartotrade.com including the database are the property of Cartotrade Ltd.


Nothing in these terms will change the ownership of the Intellectual Property Rights of either party.


Additionally, you grant us a licence on the same terms as those in clause 8 to use your Intellectual Property Rights for the purposes of promoting our Website or App by means of referring to the fact of your subscription. In doing so, we will use reasonable efforts to ensure that we do not do anything that damages your goodwill or reputation.


You may print off one copy, and may download extracts, of any page(s) from our Website or App for your personal use and you may draw the attention of others within your organisation to our content.


You will not:


modify the paper or digital copies of any User Content that is not your own; or


copy, reproduce, modify or download the Website or App whether in whole or in part.




If you become a Registered User, these terms and the obligations contained in them will continue to apply for any use of our Website and App even if access to our Website and App through your Account has been terminated, disabled or otherwise suspended.


In addition to the rights granted at clause 4.8, we may terminate this agreement at any time by deleting or disabling your Account for breach of these terms.


You have the right to terminate your subscription with us at any point on notice to us in writing. Any notice to cancel received by us part way through a subscription month will require you to pay the full Subscription Fee for the remainder of that current subscription month.


Additionally, we may terminate your subscription and your Account without refund of the Subscription Fee if:


you fail to pay to us when due any amount payable and such amount remains unpaid no less than 14 days after the due date;


our right to suspend your access under clause 4.8 becomes exercisable on more than two occasions in any 12 month period;


you suspend or cease, or threaten to suspend or cease, carrying on all or a substantial part of your business




All sales concluded through the Website or App are on the terms agreed between you and the other user. We accept no responsibility or liability for any:


loss of profits, sales, business or revenue;


business interruption;


loss of anticipated savings;


loss of business opportunity, goodwill or reputation; or


any indirect or consequential loss or damage.

in each case which you may incur in connection with your use of the Website or App.


Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.


To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.


We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the:


use of, or inability to use, our Website or App; or


use of, or reliance placed upon any content displayed on our Website or App.


We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.


We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites and we will not be liable for any loss or damage that may arise from your use of them.


Our total aggregate liability under or in connection with the Agreement in relation to each Account Holder, whether for breach of contract or otherwise (including for any claim for tort (including negligence) and any claim for breach of warranty, representation or undertaking) shall, in relation to any event and all events preceding that event (taken together), be limited to the total amount of the Subscription Fee received in full in the prior 12 month period ending with the date of the breach.



Each of you and us will comply with our respective obligations under the applicable Data Protection Laws in connection with these terms or use of our Website and App.




The confidentiality obligations of Registered Users as between themselves are set out in the relevant contracts of sale between them, or as otherwise arise by operation of law.


From time to time, either of you or us may be the Receiving Party or the Disclosing Party. During the time you are user of the Website and App, and for two years after the termination of your status as a Registered User, if you at any point become the Receiving Party, whether as a Registered User or otherwise, you will not disclose the Confidential Information in your possession or control without the prior written consent of the Disclosing Party or as otherwise required by law.


In addition to the restrictions contained in clause 16.2, and for the same period of time, no Receiving Party may use the Confidential Information for any purpose other than for exercising its rights or obligations under these terms or, if you are a Registered User, the relevant contract of sale.


The Receiving Party agrees to make all reasonable efforts to prevent the unauthorised use or disclosure of, or access to, the Confidential Information.



We will not be liable for any failure to perform our obligations under these terms which is caused by any Force Majeure Event. We will inform you as soon as reasonably practicable of the occurrence of a Force Majeure Event and will use reasonable endeavours to perform our obligations to you notwithstanding that Force Majeure Event.




These terms and the other documents referred to in them constitute the entire agreement between you and us.


If any provision or part-provision of these terms become illegal, invalid or unenforceable such provision will be deemed modified to the minimum extent necessary to make it valid, legal or enforceable. If such modification is not possible, such provision will be deleted without affecting the enforceability, legality or validity of any other provision of these terms.


These terms are personal to you and you may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any of your rights and/or obligations under these terms. A person who is not a party to these terms will have no right to enforce any provision of them.


Any notice given by you to us under or in connection with these terms or our Privacy Policy will be in writing to hello@cartotrade.com or as otherwise directed. Any notice given by us to you shall be through email to the email address registered with the Account in the first instance.


These terms, our Privacy Policy and all matters arising from or connected with it are governed by English law and any dispute between you and us arising out of or in connection with these terms, including disputes relating to non-contractual obligations, will be subject to the exclusive jurisdiction of the English courts.


You have the right to contact us in relation to any queries you have in relation to these terms or our Privacy Policy. Please direct all queries to hello@cartotrade.com in the first instance, or to our main trading address.